Data Protection

Soi3 Privacy Policy – Your Information Is Fully Secure

Soi3 takes the security of your personal data seriously. This Privacy Policy explains in detail how your information is collected, used, and protected.

Last Updated: January 2026

This Privacy Policy applies to all services on the soi3 platform. We never sell your data to third parties. Your privacy is our top priority.

01 Introduction & Scope

Soi3 is a trusted online betting and gaming platform. We understand how valuable your personal data is, which is why this Privacy Policy clearly outlines what information we collect, why we collect it, and how we keep it secure.

This Privacy Policy applies whenever you use our services through the soi3 website, mobile app, or any other channel. By creating an account, you are deemed to have accepted this policy.

This policy has been written in Bengali to ensure users in Bangladesh can easily understand it. If anything is unclear, please reach out to our support team.


02 What Information We Collect

Soi3 only collects information necessary to provide its services. No unnecessary data is requested.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Registration & Communication
Financial Information Mobile Pay/Nagad number, transaction history Payment Processing
Usage Information Login times, game history, betting data Service Improvement & Security
Technical IP address, device information, browser Fraud Prevention & Security

Automatically Collected Information:

When you use soi3, certain information is collected automatically. This includes your device's IP address, browser type, operating system, time spent on the site, and the pages you visited.


03 How Your Information Is Used

Soi3 uses the data it collects solely for specified purposes. We never sell your information or use it for unrelated activities.

  • Account management: To register, log in, and update your profile.
  • Payment processing: To process deposits and withdrawals securely.
  • Customer Support: To resolve your issues and answer your questions.
  • Ensuring security: To detect fraud and irregular activity.
  • Promotional Communications: To inform you about offers and bonuses (you can opt out at any time).
  • Legal obligations: To comply with applicable laws.
  • Service improvement: To enhance your platform experience.

If you no longer wish to receive promotional emails or SMS from soi3, you can unsubscribe at any time by notifying our support team.


04 Sharing Information with Third Parties

Soi3 never sells your personal information. However, limited data may be shared with trusted partners as necessary to deliver our services.

Cases where information may be shared:

  • Payment Providers: To process deposits and withdrawals with payment partners such as Mobile Pay and Nagad.
  • KYC Verification Provider: With authorized verification agencies for identity confirmation.
  • Technology Partners: With software and hosting providers that support platform operations.
  • Legal Authorities: In response to court orders or government investigations.

All third parties are bound by our Privacy Policy and may only use your data for specified purposes.

Soi3 never sells or rents your information to advertisers or marketing companies.


05 Cookie Policy

Soi3's website and app use cookies and similar technologies. Cookies are small text files stored on your device.

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions and platform security Deleted at end of session
Functional Cookies Remembering your language, preferences, and settings 30 days
Analytics Cookies Collecting site usage statistics 90 Days
Security Cookies Detecting fraudulent activity 6 months

You can manage cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.


06 Data Retention & Deletion

Soi3 does not retain your data longer than necessary. After the specified period, information is securely deleted or anonymized.

  • Account Information: For the duration of account activity and 5 years after closure.
  • Transaction History: Up to 7 years, as required by legal obligations.
  • KYC Documents: Up to 5 years after verification.
  • Communication Logs: Customer support chats and emails for up to 3 years.
  • Cookie Data: Automatically deleted upon expiry.

Once you request account closure, we will process your data as quickly as possible. However, certain information may need to be retained for a specified period to meet legal requirements.


07 Your Rights

As a soi3 user, you have several important rights over your personal data.

01
Right to Access Your Data
You can request access to the information we hold about you at any time.
02
Right to Rectification
You can request corrections to any inaccurate or outdated information. We'll update it promptly.
03
Right to Erasure
You can request deletion of your data unless we are required to retain it by law.
04
Right to Restrict Processing
In certain circumstances, you can request that we limit the processing of your data.
05
Right to Data Portability
You can request a copy of your information in a portable format.
06
Right to Withdraw Consent
You can withdraw your consent to the use of your information at any time.

To exercise these rights, support@soi3.net Send us an email at the address provided. We will respond within 30 business days.


08 Children's Privacy

Soi3 is strictly for users aged 18 and above. We do not knowingly collect information from minors.

Any account found to belong to a person under 18 will be closed immediately and all associated data deleted. If you know of a minor using an account, please contact us.

Age verification is mandatory at registration. soi3 is committed to responsible gaming and takes strict measures to protect minors.


09 Security Measures

Soi3 uses industry-standard security technology to protect your data. Our security framework is continuously updated.

  • SSL Encryption: All data transmissions are encrypted with 256-bit SSL.
  • Two-Factor Authentication (2FA): An extra layer of protection for account login.
  • Firewall Protection: Servers are protected by advanced firewalls.
  • Regular Audits: Regular audits conducted by third-party security experts.
  • Data Masking: Sensitive information (such as payment numbers) is partially masked.
  • Access Control: Only authorized personnel have access to sensitive information.

If you believe your account security has been compromised, change your password immediately and notify our support team.


10 Policy Changes & Contact

Soi3 may update this Privacy Policy as needed. Users will be notified of any significant changes via email or SMS in advance.

Continued use of soi3 after any changes takes effect constitutes your acceptance of the updated policy. The latest version will always be available on this page.

For any privacy-related questions or concerns, please contact us: support@soi3.net


Why Your Data Is Safe with soi3
End-to-End Encryption
Every transaction and communication is secured with 256-bit SSL encryption — completely unreadable to any third party.
Strict KYC Verification
Every account is verified to prevent others from creating an account using your information.
Your data is never sold
soi3 never sells your data to third parties. Your privacy is our commitment.
Limited retention period
Data is securely deleted once it is no longer needed. Nothing is kept beyond the required period.
Full Policy in English
The Privacy Policy is written in plain English so you can understand it clearly.
24/7 Support
For any privacy-related questions, our support team is always ready to help.

Play with Peace of Mind – Your Data Is Completely Safe

Your privacy is protected at soi3. Register now and join Bangladesh's most trusted gaming platform.

Your data is never sold SSL Encryption 24/7 Support Full Policy in English
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